How did we manage to reduce the cost of service which amounted to USD 800 using Fb/Insta ads

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Determining suitable advertising sites for promotion is an important step in building an advertising strategy. There can be many options, depending on consumer segments, categories of goods or services, price and cost. In terms of digital channels, targeted advertising on Facebook/Instagram is very popular with marketers and business owners. Instagram is a great e-commerce marketplace, targeting Y and Z generations. Facebook has traditionally been considered a place to reach an audience of a wider social and age spectrum.

The reasons of inefficient advertising on Facebook

The most important thing to remember is that social networks were originally created for communication. Here advertising causes much more rejection than on other sites, because it encroaches on a person's privacy, albeit in the virtual world. Thousands of advertisers are entering an army of millions, believing that they will easily hit the jackpot, because here they are — the crowds of the desired target audience! But remember that you are not the only one who wants to “get” this audience. In reality, it often happens that the advertiser is left with a gutted wallet and disappointment.

This may result from:

  • poor understanding of how the audience is attracted to display ads;
  • incorrectly chosen strategy (type of campaign);
  • mismatch between the budget, the campaign goal and the audience;
  • blind faith of Facebook, which says: “Just press” “Boost” and everything will work out!” 
If you have already become disappointed in targeted advertising or are just thinking whether it is worth it or not, we assure you: It's worth trying! But your success will depend only on how professionally the ads in social networks are built. 

Not to be unfounded, we will share with you a small case. Below we will tell you what we’ve got after launching targeted advertising on Facebook costing over UAH 20,000.

Case: How did we start selling services for USD 800 on Fb/Insta and reduced the cost of conversion by 32%

Input data:

Client: surgical services (medicine). KPI: conversions (direct calls, ordering a call back, making an appointment). Goal: maximum conversions with a dedicated budget. Geo: Ukraine. Average cost of a promoted service: UAH 20,000. Background: Our agency has been conducting contextual advertising for this client on Google for more than a year (Search, Display Network and YouTube campaigns). The client did not agree to launch the target for a long time, because he believed that social networks would not be able to bring good results as compared to the contextual advertising. But they still decided to conduct testing.

Results before test

For the period from May to September 2019 Google ad campaigns had showed as follows:
Average number of conversions per month  30
Conversion cost UAH 952
Conversion ratio 0.28%
  In October, we decided to launch advertising on social networks in test mode. We chose Facebook/Instagram, without splitting the campaign into these 2 sites. In this case, it was important for us to set 2 parameters to the advertising system algorithm, namely:
  1. to “say” that we wanted to get conversions (no desired price limits were set).
  2. to select a targeted audience (since the budget was limited).
The rest of the work i.e., finding an audience and purchasing ads impressions for it was entrusted to the Facebook algorithm. It is worth noting that a campaign aimed at getting conversions will only bring results if the goals on the site (conversions) are correctly configured, as well as if the Facebook pixel is set. Then, we prepared several ad options for each group and rolled out the training campaign. As a result of the first test period, we received: Total conversions – 6; Conversion cost – UAH 1,037; Conversion ratio - 0.4% In November, we carried out the first optimization of campaigns and continued to observe. By the end of November, we received:
Total conversions 14
Conversion cost UAH 645
Conversion ratio 0,41%
In addition, we received 8 assisted conversions. As a result, the Facebook campaign performed well, and the investment in targeted ads paid off. There is only one small thing left - to scale by adding a budget, analyse the results carefully and carry out optimization. ;) This is just one example of many successful cases. We assure you that targeted advertising can be effective!

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